playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 1464459828
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to secure your login. This method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
Check your internet connection and wait for a strong signal before proceeding. If you don't receive the OTP after a reasonable time, try contacting the app's support system through live chat. This will help resolve any connectivity issues that may be preventing the OTP from being sent.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once installed, you can log in and enjoy the updated app without any problems. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the playexchange?
This app allows users to withdraw a minimum amount of Rs. 100, which is higher than in other apps. Withdrawals can only be made from earned gaming money, not from bonus funds. The app does not permit withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card, UPI, and bank account information. This step is crucial for a smooth onboarding process. Completing these details is mandatory for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay is a departure from the otherwise efficient and streamlined process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to ensure that your withdrawal request is being processed. If the issue persists, you can expect the money to be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for further assistance.
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